UTTC - Ask A Technical Question

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Ask a technical question.

UT TeleCampus students or faculty who are having trouble accessing the online library resources should first call 1-866-321-2988 for assistance. If your access problem is not resolved, complete this form. You will receive a response on the next business day.

Before submitting this form, use the Browser Checker to assure your computer is optimally configured.

Required fields are labeled in bold.

First Name:
Last Name:
Email Address:
Phone:

UT TeleCampus course in which you are enrolled:

Course:
Faculty:
Location:

Description of the technical problem: (please include any error messages)

What resource were you trying to access?
(ex:, Lexis Nexis, Academic Search Complete, etc.)

What is the URL of the web page/resource you were trying to access?

From where are you trying to access the resources?

HomeCampusWork

What is the platform of your computer?

MacPC

What operating system are you using?
(e.g., Windows XP, Mac OS 10.4)

Who is your Internet Service Provider (ISP)?
(e.g., AOL, Time Warner)

What browser and version are you using?
(e.g., Netscape 8.0, IE 7.0, Firefox 2.0)

Do you use any other proxy servers?

NoYes
If "yes," which: